Warranty Condition
- ONE year warranty starts from Date of Purchase or Baby Birth Date, whichever is later.
- Only the pump unit is under warranty. Normal wear and tear are not covered.
- Warranty is valid in Singapore only and purchased from authorised channels.
- Current authorize channels are : 1010 retail shops, ourlittlelamb.com, ourlittlelamb sales booth
- Warranty is available to the registered customer only. It is not transferable, negotiable or assignable to a third party.
- Online Registration email and purchase receipt have to be produced when bringing your breast pump for servicing or repair.
- Contact info@horigen.com for detail warranty claim arrangement each time.
- Customers are encouraged to register their warranty as soon as they purchase their breast pumps even though they have not delivered
- If warranty starts from Baby Birth Date, customers will need to produce a copy of their Baby Birth Certificate (which is no more than 6 months later than the purchase date).
- Any sign of machine being tampered with or QC seal is broken result in void of warranty.
- Exclusion
- Any damages cause by improper care or improper usage.
- Damages cause by accident or sign of drop from height.
– Any water or breastmilk which gets into the breastpump motor
– Any Cracks which appears on any parts of the breastpump - Any defects in Breastpump accessories including:
– Personal Fit Breastshield and Breastshield connectors
– Valves and Membrane
– Tubings - Replacement set (if any) from warranty claim assume the balance warranty period from the original purchase.